Privacy Policy

RKR Milk and Agro Products Private Limited (mentioned as “RKRMAAPPL”, “we”, ”us”, ”our” or “company” further) is the legal and licensed owner of brand “Natpure” and operates the website “app.natpurefresh.in” (mentioned as “Website”, “The Site” further). Company has a strict privacy policy and respects privacy and data of customer or visitor to the site. We request you or customer to read our privacy policy carefully before accessing the website. By using or accessing the services provided by the site, you agree to the collection, storage and use of your data or information in accordance to this privacy policy. Until Unless defined or specified, terms used in Privacy Policy have the same meanings as in our Terms and Conditions as given on website.

As a part of registration process and to provide good services and further improvements, we may collect following personal or identifiable information from you but not limited to:

• a. Complete Name details, Phone Number, Address with Zip Code and City, State details, Email Id
• b. Demographic details like age, gender, education & occupation etc

We may collect above information during registration process or online survey or any combination thereof.

We may also collect information of how the service is accessed and used. This usage data may include information about the pages on the site you visit or access, the links you click on the site, number of times page accessed, time and date of your visit of pages, unique device identifiers or other analytical or diagnostic data required.

The site may contain link to other websites. If you click on the link, you will be directed to that website. We advise you strongly to read privacy policy of every site you visit. Company is not responsible for contents, privacy policies or practices of such websites which it does not own or control.

We do not collect personal and identifiable information from someone who is below 18 years of age. We do not address anyone who is under age of 18 years. If any guardian or parent comes to know that his child has given any information or data to us without their consent or verification, he/she can contact us. We will remove the data.

We use cookies and similar tracking technologies to track the activity by the customer on our service and can hold certain information. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. If you disable acceptance of cookies from your system, you may not be able to avail some parts of the services.

We will use personal information provided by customer to provide personalized features on the site, promotional offers and other benefits. We will use this data for customer support, to monitor the usage of service and to find out & resolve any technical issue. We can also provide this information and data to our business partners, associates and other agencies to contact you whenever required to provide services requested by you. We may use this information to serve promotional, advertising materials through multiple mediums. We may also use the data for any survey, for any analysis or activity for product improvement or for any contest etc. Information about customers on aggregate having their demographic , location and transaction data may be provided to our partners for creating new and additional features on website, creating & launching new products, for any market study and analysis.

Your information including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all required steps to ensure that your data is treated securely and according to this Privacy Policy. We will not use your financial information for any purpose other than completing your transaction. We will not sell, rent or share your personal information to any third party where it is not required for and not related to any services or offers or promotions to be provided to you. This information may be used for promotional offers, to support, to investigate, prevent or take action regarding illegal and unlawful activities or suspected fraud or violations of site’s terms or to defend against legal claims, any other circumstances or compliances with orders from legal authorities, government orders or law enforcement agencies requiring such disclosures. We will not transfer your Personal Data to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

By using this site, you agree that we have no liability for disclosure of your information due to mistake, errors in transmission or unauthorized acts of third parties. No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable methods and means to protect your personal data, we cannot guarantee its absolute security.

We may use third party service providers to monitor and analyze the use of our Service. They may use different tools and techniques and use your data for analysis. For example Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page. Piwik or Matomo is another web analytics service. You can visit their Privacy Policy on their webpage. Same way, you can find Privacy Policy of others on their web page.

To correct or update any information, you can do it online on the site. In the loss of access, pls contact us at info@natpurefresh.com

We may change and update our Privacy Policy from time to time. Such changes will be effective immediately upon posting at site.

As per requirement of IT Act, 2000 and Rules made there under, the name and contact details of the Grievance Officer are given below:

First Escalation: Grievance officer : Mr Kuldeep
care@natpurefresh.in
Contact no : +91 9911005353
Turnaround Time: Within 72 hours of escalation

Second Escalation: Nodal Officer : Mr Pradeep Kumar
pradeepk@natpurefresh.in